Site Notice

Expat Services UG (haftungsbeschränkt)
Almstadtstr. 25
10119 Berlin

Commercial Register: HRB 161011 B
Registration court: Amtsgericht Charlottenburg (Berlin)

Represented by:
Oliver Frankfurth


Phone: +4915678691917
E-mail: [email protected]


Sales tax identification number according to Sect. 27 a of the Sales Tax Law:

Intermediary Register (

Registration No.: D-DK4A-SJF20-22

Information regarding professional liability insurance

Name and registered office of the insurer:
Berufshaftpflichtversicherung (Vermögensschadenhaftpflicht): Departure und Relocation Service
HISCOX, Arnulfstraße 31, D-80636 München, T +49 (0)89 545801 300, F +49 (0)89 545801 399

Berufshaftpflichtversicherung (Vermögensschadenhaftpflicht): Versicherungsvermittler
Allianz Versicherungs AG, D-10900 Berlin, Phone: +49 (0) 800 / 1122 3344,

Scope of insurance:
Es besteht weltweiter Versicherungsschutz. / There is worldwide insurance coverage.

Person responsible for editorial

Oliver Frankfurth
c/o Expat Services UG (haftungsbeschränkt)
Almstadtstr. 25
10119 Berlin

EU dispute resolution

The European Commission provides a platform for online dispute resolution (ODR):
Our e-mail address can be found above in the site notice.

Dispute resolution proceedings in front of a consumer arbitration board

We are not willing or obliged to participate in dispute resolution proceedings in front of a consumer arbitration board.

Insurance Broker License:

SympatMe Expat Services operates as an insurance brokerage company within the meaning of § 34 d Par. 1 of the Commercial Code (Versicherungsvermittler). A statutory license in accordance with § 34 d Par. 1 of the Commercial Code has been awarded.
SympatMe Expat Services is registered in the Insurance Intermediary Register with the registration number D-DK4A-SJF20-22 in accordance with § 34 d Par. 7 of the Commercial Code.

Insurance Broker and Corporate Liability Insurance:

SympatMe Expat Services has a pecuniary damage liability insurance with:
Allianz Versicherungs AG
D-10900 Berlin
Phone: +49 (0) 800 / 1122 3344


SympatMe Expat Services operates independently (ungebunden). Neither SympatMe Expat Services, nor an insurance company, or the parent company of an insurance company has shares, directly or indirectly, in the voting rights, or capital of an order of more than 10% of each other. Because SympatMe Expat Services cooperates with a large number of product providers, SympatMe Expat Services can offer their clients an extensive selection in all essential insurance areas. SympatMe Expat Services performs the activities of a broker in this respect.

Registration in the Insurance Intermediary Register can be verified:

German Chamber of Commerce and Industry:
Deutscher Industrie- und Handelskammertag (DIHK) e.V.
Breite Straße 29
D-10178 Berlin
Phone: +49 (0) 30 / 203080
Web: D-DK4A-SJF20-22

Arbitration Bodies, which can be referred to in a dispute:

Insurance Ombudsman:
Versicherungsombudsmann e.V.
Post-Box 080632
D-10006 Berlin
Phone: +49 (0) 800 / 3696 000

Ombudsman for private and public health insurance:
Post-Box 060222
D-10052 Berlin
Phone: +49 (0) 180 / 2550 444

Licensing Authorities:

Chamber of Commerce and Industry of Berlin:
Industrie- und Handelskammer (IHK) Berlin
Department „Wirtschafts- und Steuerrecht“
Fasanenstraße 85
D-10623 Berlin
Phone: +49 (0) 30 / 315 10 0
E-Mail: [email protected]

District office Berlin Charlottenburg-Wilmersdorf:
Bezirksamt Charlottenburg-Wilmersdorf von Berlin
Department „Wirtschaftsamt“
Otto-Suhr-Allee 100
D-10585 Berlin
Phone: +49 (0) 30 / 9029 10